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Royalty Free Music > Music Blog

March 13, 2006

Royalty Free Music On-Hold for Banks from Royalty Free Music.com

As telephone systems become more complex and start to add a slue of automated systems designed to save time for account holders and bank employees, customers are getting increasingly frustrated. The truth is, these automated systems are not always improving the speed and quality of service. Since even machines are prone to error, often when systems get bunged up with too many callers, the systems fail; they get stuck in loops or direct customers to the wrong locations, causing them to experience huge delays. Often systems are not even equipped to take clients calling to check balances or other simple tasks to human beings if something fails with the transaction. This means clients must call back or go to the actual bank if they can't get through, causing major inconvenience and defeating the purpose of the on-hold system in the first place.

If you are the president of a bank or someone in charge of telephone systems for banks, you are probably looking for ways to make customers' experiences more efficient and pleasant. You may have even tried music on-hold. Unfortunately, many professionals and banks can't invest the large sums of money it costs to pay fees to monthly music providers in order to diversify or personalize music on-hold for telephones systems. This leaves them with no music, low quality music or voice-overs, which can often frustrate clients even more than having nothing at all while they wait to be helped.

Royalty Free Music.com offers over 700 pieces of royalty free music on-hold for banks that will help keep customer spirits up in case of delays with automated systems. With a variety of styles, including classical, jazz and many types of contemporary royalty free music, banks can expect to satisfy a wide range of musical tastes and keep their systems running smoothly even through slight glitches.

Posted 8 years, 9 months ago on March 13, 2006
The trackback url for this post is http://www.royaltyfreemusic.com/music-blog/bblog/trackback.php/72/

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